Job Description

UX Content Writer

LOCATIONS BY PREFERENCE:
1. Most Preferred - Pittsburgh, PA, 15222
2. Second Preferred - Columbus, OH, 43213 or Phoenix, AZ, 85016
3. Remote Possible

Pay Rate: $30-35/hr. on W2 ONLY

WORK ARRANGEMENT: Hybrid, 3 days in office, 2 remote Remote possible for contractors, but not preferred

LENGTH OF ASSIGNMENT: Approximately 1 year (Up to 3 Years Total)

FUNCTION OF THE GROUP: Mitigating Risk / Generating Revenue.
INITIATIVES/PROJECTS: Content design support across the Payments and Money Movement space.

INDUSTRY BACKGROUND: UX Content Design and UX Writing experience required Payments and Money Movement experience preferred

ROLE/RESPONSIBILITIES:
Create content for digital banking experiences and build subject matter expertise within a particular set of features.
Partner with Designers to apply UX Writing best practices.
Identify user problems and create clear, effective content solutions.
Collaborate with writers to maintain content guidelines and consistency.
Conduct user research including test plans, interview guides, scripts, and analysis.
Support the design process through content strategy integration.
Partner with Product Managers on Legal, Risk, and Compliance reviews.
Present and explain content decisions to non-experts and stakeholders.

MUST HAVE SKILLS (2-4 years):
1. 2-4 years of UX Writing and/or UX Content Design experience,
2. Strong copywriting and editing skills,
3. Digital content delivery experience,
4. Client Office proficiency,
5. Experience working in regulated environments (Legal, Compliance, Risk),
6. Financial Services, Healthcare, Insurance, or similar regulated-industry experience.

FLEX SKILLS:
1. Experience in Payments or Money Movement preferred,
2. Experience with Figma,
3. Agile methodology experience,
4. Content strategy experience,
5. Design thinking knowledge,
6. Digital communications experience,
7. UX Design exposure,
8. Banking, Investments, Financial Services, Insurance or Healthcare experience.

EDUCATION: Bachelor's Degree preferred. Relevant experience prioritized over degree requirements.

PRE-SCREENING QUESTIONNAIRE:
1. Please provide a design/work portfolio or links with submission,
2. What makes you passionate about user experience? (detailed response required)

INTERVIEW PROCESS: Candidates must show ID during interview. 1st Round: Hiring Manager (30 min screening) • Writing exercise provided after or at end of first interview • 2nd Round: Content Designer/Lead (review exercise + deeper interview)

STACK RANKING (MOST IMPORTANT TO LEAST IMPORTANT):
1. Skill Set 2. Rate 3. Previous Client Experience 4. Location

Job Tags

For contractors, Work at office, Remote work, Flexible hours

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